SERVICES

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Lens warranty

-90-Day warranty on lens visual performance

  • We provide a one-time complimentary change of lens degree if you experience discomfort in your vision within the first 90 days of purchase.
  • Degree based on power specified by the customer or a doctor’s prescription (Dr Rx) is not covered under this warranty.

- 1-Year Coating lens warranty

  • If the coating lenses are damaged by manufacture defects, you may exchange them to 1 time at no charge within 1 year of purchase.
  • The following are not covered under Lens warranty:
  • Change of lens coating or other Lens types is excluded from this warranty.
    Damage due to deliberate misuse, negligence or lack of care.
Frame Warranty

- 1-year Frame protecting customer from receiving manufacture detected product.

  • We provide complimentary repair or exchange of your frames should there be any manufacturing defects within 1 year of purchase.
  • * We will offer you a replacement item of the same value if we are unable to repair your current frame and it is no longer in stock.
  • The following are not covered under frame warranty:
  • Damage due to deliberate misuse, negligence or lack of care.
    Sale items.
After-sales service

- Eyeglasses adjustment service is free of charge.

- Repair and maintenance service.

- Basic spare parts are provided within 5 years without additional charge.

- Free cleaning service is provided,using ultrasonic technology.

Free replacement for basic spare parts up to 5 years at over 30 service stations, just show your warranty card to our staffs.

Genuine brand - name

optical glasses,sunglasses, lens, and contact lens from around the world.

Eye test by Ophthalmologists

from Ramathipbodee Hospital with AI technology machine for the most precise result.

After-sales

support by opticians upto 5 years warranty.